Jun 8, 2016 - I have just updates my Windows 10 while I was playing a game,. No sound after the latest windows 10 update - Dell Inspiron/Conexant SmartAudio HD. Have you tried uninstalling the particular update or the driver?
Hi Felicia,. As you have mentioned that “I've tried uninstalling, installing, updating, rebooting, but none works”, have you tried uninstalling the particular update or the driver? I suggest you to follow the below methods and check if it helps.
Method 1: I suggest you to follow the below steps to check the Device status in the device manager and please update us. Press ‘ Windows+X’ and go to ‘Device Manager’.
Expand ‘Sound, video and game controllers’. Right click on the driver and click on ‘ Properties’. Click on ‘ General’ tab and under ‘Device Status’ check what is the Status mentioned. Please do let us know the Device status so that we can check what the exact issue is. Method 2: since the issue started after Windows update, I suggest you to uninstall the Windows update which has caused the issue, refer to the below steps to uninstall the updates and check if it helps. Press “Windows+X key”, go to “Programs and features”.
On the left hand side, click on “View installed updates”. Right click on the Update after that caused issue and click on “Uninstall”. It will prompt for confirmation to uninstall the update, click on “YES” and the update will be uninstalled, now check whether the issue persist or not. Please get back to us with an update on this issue, we will be happy to assist you further. Method 2: since the issue started after Windows update, I suggest you to uninstall the Windows update which has caused the issue, refer to the below steps to uninstall the updates and check if it helps.
Press “Windows+X key”, go to “Programs and features”. On the left hand side, click on “View installed updates”. Right click on the Update after that caused issue and click on “Uninstall”.
It will prompt for confirmation to uninstall the update, click on “YES” and the update will be uninstalled, now check whether the issue persist or not. Please get back to us with an update on this issue, we will be happy to assist you further. Thank you Are you kidding me with the above answer? Why would Microsoft release the latest updates with problems that will render the audio of the computers it updates useless!